Hospital Service Associate

Stericycle Inc; Nashville (TN); Remote; USD 30,000 - 50,000; Full time

Job summary

An essential business is seeking a dedicated Hospital Services Worker to support healthcare facilities by managing waste collection and exchange. This role offers a unique opportunity to contribute to public health while enjoying job stability and comprehensive benefits. Ideal candidates will have strong communication skills and a commitment to superior customer service. With a flexible schedule and the ability to work independently, this position is perfect for those looking to make a meaningful impact in their community while enjoying the perks of a supportive workplace. Join a team that protects what matters!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Tuition Reimbursement

Employee Assistance Programs

Qualifications

• At least 2 years of related experience, preferably in customer service.
• Strong communication skills and ability to work independently.

Responsibilities

• Travel between healthcare facilities to collect and exchange waste containers.
• Interact professionally with onsite customer staff to meet service expectations.

Skills

Customer Service

Communication Skills

Independence

Reliability

Education

High School Diploma or GED

Tools

KPI Tracking Software

Spreadsheets

Job description

WE ARE HIRING!

Are you looking to kickstart your career? Maybe you're rejoining the workforce or seeking a career change? Stericycle is hiring now! We, as an essential business, are on the front lines supporting the healthcare industry during the COVID-19 pandemic. Our team members enjoy better job stability, opportunities for advancement, and comprehensive benefits. We have also updated our policies and training to ensure safety for all team members. We protect what matters.

Position Purpose:

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

This position will work remotely and is a non-sales opportunity. Reliable transportation to travel within your territory is required.

Schedule and Location:

• Days: Monday - Friday
• Start time: 5am
• Territory: Centennial Medical Center, Nashville, TN

Key Job Activities:

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. (70%)

Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. (10%)

Maintains a rigid collection and service schedule. (10%)

Communicates duty status on a defined schedule. (5%)

Performs other related duties as required or requested. (5%)

Education:

Required Education: High School diploma or equivalent (GED)

Experience (North America & LATAM):

• At least 2 years of related experience; customer service experience preferred.
• Strong communication skills and tact in providing superior customer service.
• May require immunizations and credentialing based on customer requirements.
• Valid driver's license and reliable transportation are mandatory.
• Ability to work independently with minimal supervision.
• Knowledge of computer applications, including spreadsheets and KPI tracking software.

Benefits:

Stericycle offers a comprehensive benefits package, including medical, dental, vision, prescription coverage, flexible spending accounts, life insurance, employee assistance programs, tuition reimbursement, paid time off, 401(k), and stock purchase plans. Some programs may require minimum work hours or waiting periods.