Part-Time Hospital Services Associate

Stericycle Inc; Appleton (WI); Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Hospital Services Worker to join their team. This part-time role offers the opportunity to work remotely while providing essential waste management services to healthcare facilities. You will be responsible for proactively monitoring and exchanging waste containers, ensuring compliance with safety and service standards. With a focus on customer satisfaction, your strong communication skills will shine as you interact with onsite staff. Enjoy the stability and benefits of working with a company that values its employees and supports their growth.

Benefits

Health Care Program

Dental Coverage

Vision Coverage

401(k) Plan

Tuition Reimbursement

Paid Vacation

Employee Stock Purchase Plan

Qualifications

• 2+ years of related experience, preferably in customer service.
• Strong communication skills and ability to work independently.

Responsibilities

• Travel between healthcare facilities to collect and exchange waste containers.
• Maintain a rigid collection and service schedule.

Skills

Customer Service

Communication Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Computer Software Applications

Job description

WE ARE HIRING!

Are you looking to kickstart your career? Maybe you're rejoining the workforce or seeking a career change? Stericycle is hiring now! We, as an essential business, are on the front lines as supporting the healthcare industry during the COVID-19 pandemic. This means that, in addition to our generous benefits, our team members enjoy better job stability and opportunities for advancement. We've also updated our policies and training to ensure that all of our team members can safely serve our customers. We protect what matters.

Position Purpose:

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

This position will work remotely and is a non-sales opportunity. This position requires reliable transportation to travel within your territory.

Schedule and Location:

• Days: Part-Time (Monday, Tuesday, Thursday) - 20-24 hours a week


• Start time: 5-7am


• Schedule: Monday (Mercy, Oshkosh, WI), Tues (St. Elizabeth, Appleton, WI & Calumet Hospital, Chilton, WI), Thur (Mercy, Oshkosh, WI & St. Elizabeth, Appleton, WI)

Key Job Activities:

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. 70%

Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. 10%

Maintains a rigid collection and service schedule. 10%

Communicates duty status on a defined scheduled. 5%

Performs other related duties as required or requested. 5%

Education:


Required Education: in High School or Equivalent
Experience (North America & LATAM):

Required Years of Experience (North America only): 2+ years

Preferred Experience: Good knowledge & understanding

For Management jobs, years of management experience preferred: None

* Education equivalent to graduation from high school, or GED.

* 2+ years of related experience, customer service preferred, or the equivalent in related work experience,

* Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.

* May require mandatory immunizations and credentialing based on customer requirements.

* Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.

* Ability to work independently and with little supervision.

* Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's.

Experience (EMEAA):
Certifications and/or Licenses:
Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.