Hospital Room Service Coordinator

RIH Rhode Island Hospital; Rhode Island; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Union membership: International Broth.

Job summary

Rhode Island Hospital is seeking a Room Service Call Representative to support patient meals by enteringDiet orders in CBORD, communicating with care teams, and ensuring accurate tray preparation. You will print tickets and reports, monitor diet restrictions, and assist with downtime procedures as needed.

The role requires strong customer service, teamwork, and basic computer skills, with paid hours and union affiliation noted by the employer.

Qualifications

• Ability to read and communicate in English.
• Experience in food service or customer service is required.
• Basic math and computer skills.

Responsibilities

• Enter and update patient meal selections and diet orders in CBORD.
• Communicate with nursing, dietitians, patients and families about meal requests.
• Print room service tickets, labels and reports.
• Maintain accuracy of diet orders and tray tickets.
• Ensure tray presentation and accuracy before delivery.

Skills

Customer service

Interpersonal communication

English language

Attention to detail

Team collaboration

Education

High School diploma

Tools

CBORD

Job description

Rhode Island Hospital is seeking a Room Service Call Representative to support patient meals by enteringDiet orders in CBORD, communicating with care teams, and ensuring accurate tray preparation. You will print tickets and reports, monitor diet restrictions, and assist with downtime procedures as needed.

The role requires strong customer service, teamwork, and basic computer skills, with paid hours and union affiliation noted by the employer.