Hospital Response Team Member (On-Call)

The Ion Center for Violence Prevention; Covington (KY); On-site; USD 14,000 - 28,000; Part time

Job summary

The Ion Center for Violence Prevention seeks compassionate individuals for the On-Call Hospital Response Team Member role in Northern Kentucky. This on-call, part-time position travels to area hospitals to meet victim-survivors, provides crisis intervention, and connects clients with Ion Center services while ensuring privacy and safety.

You will respond to calls, document debrief information, and coordinate transportation or housing when needed, all while upholding program standards and

Qualifications

• Bachelor’s degree from an accredited college or university.
• Knowledge of Trauma Informed Care.
• Ability to work under highly stressful, crisis-oriented situations.
• Ability to handle sensitive information and maintain confidentiality.
• Outstanding empathetic and listening skills.
• Professional oral and written communication skills.
• Ability to work independently and collaborate on a team.
• Excellent problem solving and decision-making skills.
• Complete trainings for funding requirements and knowledge building.
• Must be a minimum age of 18.

Responsibilities

• Provide crisis intervention services to primary and secondary survivors of crime with focus on partner violence, sexual violence, and stalking.
• Offer in-person advocacy and connect clients with Ion Center services while in hospitals.
• Meet victim-survivors within 30 minutes of dispatch and coordinate transportation/housing as needed.
• Collaborate with community partners and participate in trainings.
• Maintain trauma-informed, confidential service delivery.

Skills

Bachelor’s degree

Trauma‑informed care

Stress management

Confidentiality

Empathetic listening

Oral & written communication

Teamwork

Problem solving

Training compliance

Age requirement 18+

Education

Bachelor’s degree

Job description

Position:Hospital Response Team Member (On-Call)

Location: Covington, KY

The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with an important mission: providing the best care of people who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim-survivors are free and confidential.

The Ion Center is looking for compassionate individuals that will support and serve victim-survivors of intimate partner violence in hospitals located in Northern Kentucky. The On-Call Hospital Response Team Memberprovides in-person advocacy and support to victim-survivors and offers/makes available Ion Center services while in the hospital. The On-Call Hospital Response Team Member position is an on-call position with an expectation of working between 48-80 hours each month. On-call Hospital Response Team Members are responsible for traveling to area hospitals to meet victim-survivors when on-call. If you are passionate about making a difference, supporting your community members in a time of need, enjoy choosing your own schedule, and are looking for part-time work, this is the role for you!

JOB SUMMARY: Under the supervision of the Crisis Response Coordinator, provides crisis intervention services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, on location in the community.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Applies ZeroV Program Member Service Standards and the Kentucky Association of Sexual Assault Programs (KASAP) Standards for survivors of rape

Crisis Response

1.1 Assess and identify client needs

1.3 Provide and connect clients with community resources.

1.4 Aide clients in developing safety plan

1.5 Coordinate immediate transportation and housing assistance as needed

Community Partner (or Ion Center Representation)

2.1 Collaborate with community partners to support victims.

2.2 Educate community partners on topics relevant to partner violence, sexual violence, and stalking.

2.3 Advocate to meet victims’ needs

On-Call Response

3.1 On-call and prepared for dispatch during shift.

3.2 Respond to community partner location within 30 minutes of receiving dispatch

3.3 Communicate with Hotline team during dispatch

3.4 Report to Hotline team when hospital run is completed, including providing required debrief information

Communication and Teamwork Duties

4.1 Attend related meetings and trainings.

4.2 Contribute to a clean, healthy, and trauma informed agency environment.

4.3 Collaborate as a team across agency sites.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

1. Knowledge and skills at a level typically acquired through obtaining a Bachelor’s degree from an accredited college or university

2. Knowledge of Trauma Informed Care

3. Ability to work under highly stressful, crisis-oriented situations

4. Ability to handle sensitive information and maintain high level of confidentiality

5. Outstanding empathetic and listening skills

6. Professional oral and written communication skills

7. Ability to work independently and collaborate on a team

8 Excellent problem solving and decision-making skills

9. Complete trainings for funding requirements and knowledge building

10. Must be a minimum age of 18.

MENTAL/PHYSICAL ACTIVITIES WHICH OCCUR REGULARLY IN PERFORMING THE JOB:

• Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carry, pull, lift, stoop, kneel
• Using related office equipment keyboard and monitor, camera, copier, fax, phones, etc.
• This position may involve exposure to infectious diseases and stressful situations.

This is an hourly position that pays $10.00/hour when waiting to respond to calls and $20.00/hour when actively responding to calls. Weekday, Weekend, and Overnight shifts available. The Ion Center responds to hospitals in Northern Kentucky: St. Elizabeth Hospitals in Florence, Edgewood, Covington, and Ft. Thomas and Carroll County Memorial. Applicants must have reliable transportation.

It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. This organization participates in E-Verify.