Crisis Response Specialist

The Ion Center For Violence Prevention; Covington (KY); On-site; USD 13,776 - 27,552; Part time

Job summary

The Ion Center for Violence Prevention in Kentucky seeks a compassionate Crisis Response Specialist to provide in-person advocacy for victim-survivors in hospitals across Northern Kentucky.

This on-call, part-time role requires travel to hospitals such as St. Elizabeth in Florence, Edgewood, Covington, and Ft. Thomas. The position offers flexible scheduling, with hourly pay between $10 and $20 and a commitment to trauma-informed care and community safety.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Knowledge of Trauma Informed Care
• Ability to work under highly stressful, crisis-oriented situations
• Ability to handle sensitive information and maintain high level of confidentiality
• Outstanding empathetic and listening skills
• Professional oral and written communication skills
• Ability to work independently and collaborate on a team
• Excellent problem solving and decision-making skills
• Complete trainings for funding requirements and knowledge building
• Must be a minimum age of 18.

Responsibilities

• Provides crisis intervention services to primary and secondary survivors, focusing on partner/sexual violence and stalking.
• Provides in-person advocacy and connects clients with Ion Center services during hospital visits.
• Responds to dispatch; meets victim-survivors within 30 minutes of dispatch.
• Collaborates with community partners to support victims and educate on relevant topics.
• Coordinates immediate transportation and housing assistance as needed.
• Attends related trainings and contributes to a trauma-informed agency environment.

Education

Bachelor’s degree

Job description

The Ion Center for Violence Prevention is a non‑profit agency serving 13 Kentucky counties with an important mission: providing the best care of people who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim‑survivors are free and confidential.

The Ion Center is looking for compassionate individuals that will support and serve victim‑survivors of intimate partner violence in hospitals located in Northern Kentucky. The Crisis Response Specialist provides in‑person advocacy and support to victim‑survivors and offers/makes available Ion Center services while in the hospital. The Crisis Response Specialist position is an on‑call position with an expectation of working between 48‑80 hours each month. Crisis Response Specialists are responsible for traveling to area hospitals to meet victim‑survivors when on‑call. If you are passionate about making a difference, supporting your community members in a time of need, enjoy choosing your own schedule, and are looking for part‑time work, this is the role for you!

JOB SUMMARY

Under the supervision of the Crisis Response Coordinator, provides crisis intervention services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, on location in the community.

Principal Duties And Responsibilities

• Applies ZeroV Program Member Service Standards and the Kentucky Association of Sexual Assault Programs (KASAP) Standards for survivors of rape
• 1.1 Assess and identify client needs
• 1.2 Provide trauma informed support
• 1.3 Provide and connect clients with community resources.
• 1.4 Aide clients in developing safety plan
• 1.5 Coordinate immediate transportation and housing assistance as needed
• 2.1 Collaborate with community partners to support victims.
• 2.2 Educate community partners on topics relevant to partner violence, sexual violence, and stalking.
• 2.3 Advocate to meet victims’ needs
• 3.1 On-call and prepared for dispatch during shift.
• 3.2 Respond to community partner location within 30 minutes of receiving dispatch
• 3.3 Communicate with Hotline team during dispatch
• 3.4 Report to Hotline team when hospital run is completed, including providing required debrief information
• 4.1 Attend related meetings and trainings.
• 4.2 Contribute to a clean, healthy, and trauma informed agency environment.
• 4.3 Collaborate as a team across agency sites.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS (Knowledge, skills, etc.)

• Knowledge and skills at a level typically acquired through obtaining a Bachelor’s degree from an accredited college or university
• Knowledge of Trauma Informed Care
• Ability to work under highly stressful, crisis-oriented situations
• Ability to handle sensitive information and maintain high level of confidentiality
• Outstanding empathetic and listening skills
• Professional oral and written communication skills
• Ability to work independently and collaborate on a team
• Excellent problem solving and decision-making skills
• Complete trainings for funding requirements and knowledge building
• Must be a minimum age of 18.

MENTAL/PHYSICAL ACTIVITIES WHICH OCCUR REGULARLY IN PERFORMING THE JOB

• Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carry, pull, lift, stoop, kneel
• Using related office equipment keyboard and monitor, camera, copier, fax, phones, etc.
• This position may involve exposure to infectious diseases and stressful situations.

• This is an hourly position that pays $10.00/hour when waiting to respond to calls and $20.00/hour when actively responding to calls. Weekday, Weekend, and Overnight shifts available. The Ion Center responds to hospitals in Northern Kentucky: St. Elizabeth Hospitals in Florence, Edgewood, Covington, and Ft. Thomas and Carroll County Memorial. Applicants must have reliable transportation.

It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. This organization participates in E-Verify.