Part-Time Crisis Intervention Specialist-Residential

The Ion Center for Violence Prevention; Maysville (KY); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Employee assistance program

Flexible scheduling

Inclusive work environment

Job summary

The Ion Center for Violence Prevention is looking for a Part-Time Crisis Intervention Specialist-Residential in Maysville, KY, to support victim-survivors in their shelter. This role involves answering hotline calls, providing trauma-informed care, and assisting clients with various needs.

Applicants should have a degree or high school diploma with relevant experience, strong communication skills, and the ability to work under stress. The position pays $19.00 per hour with flexible hours ranging from 10-25 per week, supporting an inclusive work environment.

Qualifications

• Knowledge of Trauma Informed Care.
• Ability to handle sensitive information and maintain confidentiality.
• Ability to work under highly stressful, crisis-oriented situations.

Responsibilities

• Provide crisis intervention and case management services.
• Field crisis hotline calls, texts, and chat.
• Assist clients with completing agency paperwork.
• Provide trauma-informed individual or group counseling.
• Maintain client files and documentation.

Skills

Trauma Informed Care

Empathetic listening

Problem solving

Professional communication

Independence and teamwork

Education

Degree from an accredited college/university or high school diploma with 1-2 years related experience

Job description

Position: Part-Time Crisis Intervention Specialist-Residential

Location: Maysville, KY

Job Id: 256

# of Openings: 1

The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with an important mission: providing the best care of people of all identities who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim-survivors are free and confidential.

The Ion Center is looking for compassionate individuals that will support and serve victim-survivors residing in our Buffalo Trace shelter, ensuring that we are providing the best care and most welcoming environment for them. Part-time Residential Crisis Intervention Specialists play a key role in the services we provide by answering hotline calls, maintaining facility cleanliness, connecting with and supporting victim-survivors, and addressing other needs as they arise during the overnight shift. If you want to help make our community safer, enjoy direct service work, and are excited to make a difference, this is the role for you!

Job Summary

Under the supervision of the Site and Program Management, provides full range of crisis intervention and case management services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, assisting victims to work towards safety and self-sufficiency.

Principal Duties and Responsibilities

Applies ZeroV Program Member Service Standards and the Kentucky Association of Sexual Assault Programs (KASAP) Standards for survivors of rape

Intake and Assessment

1.1 Maintain client confidentiality

1.2 Field crisis hotline calls, texts, and chat.

1.3 Assess and identify client needs.

1.4 Provide and connect clients with community resources.

1.5 Assist clients with completing agency paperwork.

1.6 Aide clients in developing safety plans.

Counseling and Case Management

2.1 Provide trauma informed individual/ family and or group counseling.

2.2 Educate survivors on topics relevant to partner violence, sexual violence, and stalking.

2.3 Identifying client individual goals relevant to benefits, childcare, education, budget, and housing needs.

2.4 Transport clients to meet goals.

Advocacy

3.1 Provide support for clients as they navigate the legal system, including accompanying clients to court, educate on legal system, assisting clients on filing protection orders.

3.2 Support Ion Center in providing essential services to victims, including hospital advocacy on call, hotline, and emergency shelter.

3.3 Collaborate with community partners, law enforcement, medical staff, and social service agencies.

3.4 Assist clients with crime victim compensation.

Communication, Teamwork, and Administration Duties

4.1 Maintain client files and documentation.

4.2 Attend related meetings and trainings.

4.3 Report stats for funders.

4.4 Accept and disseminate donations.

4.5 Contribute to a clean, healthy, and trauma informed work environment.

4.6 Collaborate as a team across agency sites.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

1. Knowledge and skills at a level typically acquired through obtaining a degree from an accredited college/university; or high school diploma or equivalent and one to two years related experience.

2. Knowledge of Trauma Informed Care.

3. Ability to work under highly stressful, crisis-oriented situations.

4. Ability to handle sensitive information and maintain a high level of confidentiality.

5. Outstanding empathetic and listening skills.

6. Professional oral and written communication skills.

7. Ability to work independently and collaborate on a team.

8. Excellent problem solving and decision-making skills.

9. Complete trainings for funding requirements and knowledge building.

10. Must be a minimum age of 18.

Physical and Mental Activities

• Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carry, pull, lift, stoop, kneel
• Using related office equipment keyboard and monitor, camera, copier, fax, phones, etc.
• This position may involve exposure to infectious diseases and stressful situations.

Benefits and Compensation

The Ion Center offers an inclusive and supportive work environment, employee assistance program, flexible scheduling, and more! This is an hourly position with a pay of $19.00/hour and anticipated hours ranging from 10-25 per week.

It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. This organization participates in E-Verify.