Hospital PBX Operator - PRN Call Center

HCA Healthcare, Inc.; Reston (VA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Education support

Fertility and family building benefits

Job summary

Reston Hospital Center is seeking a PBX/Switchboard Operator PRN to manage the facility's call center by promptly answering calls and routing them to the correct department, extension, or patient room. You will page individuals via the hospital paging system or beeper system according to policy.

Qualified candidates will have knowledge of Microsoft Office, the ability to use computer systems effectively, and at least one year of clerical experience dealing with the public and telephone contact.

Qualifications

• Demonstrate ability to utilize computer systems effectively to obtain information when requested.
• Microsoft Office and computer proficiency (required).
• Minimum of one (1) year clerical experience working with the public and telephone contact (required).
• Associates Degree (preferred).
• Knowledge of community resources (preferred).

Responsibilities

• Answer incoming calls and route to the appropriate hospital department, extension, or patient room.
• Page individuals using the central paging system or beeper system per policy.
• Maintain knowledge of emergency plans and implement them per policy (Fire, Cardiac Arrest, Infant Abduction, Disturbance, Radiation Contamination, Tornado, External Disaster, Bomb Threats).
• Maintain current knowledge of fire system usage and notify Plant Operations of code red calls during shift via email with actions taken.

Skills

Microsoft Office

Clerical experience

Call center experience

Education

Associates Degree

Tools

Meditech

Job description

Reston Hospital Center is seeking a PBX/Switchboard Operator PRN to manage the facility's call center by promptly answering calls and routing them to the correct department, extension, or patient room. You will page individuals via the hospital paging system or beeper system according to policy.

Qualified candidates will have knowledge of Microsoft Office, the ability to use computer systems effectively, and at least one year of clerical experience dealing with the public and telephone contact.