PBX Operator - PRN Rotating Shifts

Three Crosses Regional; Las Cruces (NM); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a PBX Operator who will manage switchboards, connect, hold, transfer and disconnect calls, and provide prompt information to callers. You will support staff with internal queries, route emergencies to police, ambulance, or fire departments as needed, and contribute to a patient-centered, professional workplace.

The hospital emphasizes professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of patients and

Qualifications

• High school diploma or GED is required.
• Knowledge of switchboards and phone systems is required.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Determine the nature of inquiries and provide general information.
• Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to the police, ambulance, or fire department when emergencies are reported.

Education

High school diploma or GED

Tools

Phone switchboards

Job description

Three Crosses Regional Hospital is seeking a PBX Operator who will manage switchboards, connect, hold, transfer and disconnect calls, and provide prompt information to callers. You will support staff with internal queries, route emergencies to police, ambulance, or fire departments as needed, and contribute to a patient-centered, professional workplace.

The hospital emphasizes professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of patients and