PBX - Receptionist

Anaheim Regional Medical Center; Riverside (CA); Presencial; USD 36.000 - 54.000; Tempo integral

Resumo da vaga

Anaheim Regional Medical Center in Riverside, CA, seeks a courteous switchboard operator to manage hospital-wide communications, greet callers, and route calls efficiently.

You will operate PBX, paging, and emergency codes, providing professional support to patients, visitors, and staff. The ideal candidate has at least one year of clerical or switchboard experience, strong typing, and excellent communication under pressure.

Qualificações

• Minimum of 1 year clerical or switchboard experience.
• Ability to type with accuracy.
• Ability to work well and remain calm in a fast paced, stressful environment.
• Good interpersonal and communication skills.

Responsabilidades

• Answer and route incoming calls to hospital staff and departments.
• Operate hospital-wide communications system including paging and codes.
• Provide courteous, professional assistance to callers.

Conhecimentos

Typing

Customer service

Communication skills

Calm under pressure

Telephone etiquette

Ferramentas

PBX system

Descrição da vaga

Overview

Responsible for courteously answering all calls to PBX and communicates with the public, patients and all hospital staff.

Responsibilities

Promptly and courteously greets incoming calls to switchboard, making appropriate connections. Operate hospital-wide communications system, including paging, beeping and knowledge or emergency equipment and codes.

Qualifications

Minimum of 1 year clerical or multiple switchboard experience. Ability to type with accuracy. Ability to work well and remain calm in a fast paced, stressful environment. Good interpersonal and communication skills.