Hospital PBX Operator PRN - Critical Communications

HCA Healthcare, Inc.; Lake City (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off programs

401(k) plan with match

Education support

Discounts

Job summary

HCA Florida Lake City Hospital is looking for a PBX Operator PRN to manage incoming calls via the PBX console and support daily hospital communications. You will handle paging, emergency call verification, and maintain on-call schedules, ensuring accurate information transfer and patient location when needed.

The role emphasizes professional communication, attention to alarm monitoring, and precise documentation in the Communications Journal, supporting uninterrupted hospital operations across

Qualifications

• High school diploma or equivalent.
• Operator and/or customer service experience preferred.

Responsibilities

• Answer the switchboard in a calm and professional manner.
• Page all personnel as authorized and verify/record emergency calls.
• Maintain department on-call schedules.
• Report telephone repair problems as directed.
• Monitor PBX operator room alarms and report to Engineering when alarms ring.
• Monitor CODE line and respond when alarms activate.
• Transfer calls to correct extension or department accurately.
• Review and record information in the Communication Journal with codes, complaints and incidents.
• Use the CPCS system to locate patients.

Skills

Operator experience

Education

High school diploma or equivalent

Job description

HCA Florida Lake City Hospital is looking for a PBX Operator PRN to manage incoming calls via the PBX console and support daily hospital communications. You will handle paging, emergency call verification, and maintain on-call schedules, ensuring accurate information transfer and patient location when needed.

The role emphasizes professional communication, attention to alarm monitoring, and precise documentation in the Communications Journal, supporting uninterrupted hospital operations across