Hospital PBX Operator - Calm Critical Communications

adventhealth; Merriam (KS); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Merriam, KS is seeking a part-time PBX switchboard/operator to handle high-volume calls, document events, and support emergency communications. The role requires delivering excellent customer service in a fast-paced hospital setting.

Candidates should have 1+ year experience in a hospital or medical environment, with strong communication skills and the ability to multi-task under pressure. Training and development opportunities are provided.

Qualifications

• High school diploma or equivalent required.
• 1+ year PBX switchboard/call center experience in high-volume environment.
• Customer service-focused experience preferred.

Responsibilities

• Answers and transfers incoming calls promptly and accurately.
• Documents event details in a timely and accurate manner.
• Executes communications efficiently and accurately.

Skills

Customer service

Communication skills

Multitasking

HIPAA compliance

Education

High school diploma or equivalent

Associate degree (Preferred)

Tools

PBX switchboard

Call center software

Job description

AdventHealth in Merriam, KS is seeking a part-time PBX switchboard/operator to handle high-volume calls, document events, and support emergency communications. The role requires delivering excellent customer service in a fast-paced hospital setting.

Candidates should have 1+ year experience in a hospital or medical environment, with strong communication skills and the ability to multi-task under pressure. Training and development opportunities are provided.