Hospital PBX & Front Desk Operator

Prime Healthcare; Illinois; On-site; USD 25,000 - 35,000; Full time

Job summary

Prime Healthcare is hiring a PBX Operator / Receptionist for Olympia Fields Hospital. You will answer the switchboard, page overhead, greet visitors, and direct them to the correct departments while maintaining awareness of hospital emergency codes.

The role requires a High School Diploma or equivalent, with PBX and receptionist experience preferred. Strong communication, multi-tasking, and customer service skills are essential in this Per Diem, variable-shift position.

Qualifications

• High School Diploma or equivalent required.
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience preferred.

Responsibilities

• Answer switchboard and pages overhead and direct visitors to appropriate departments.
• Greet and direct people to the appropriate departments.
• Monitor hospital alarms and follow policy and procedures for all emergency codes.
• Communicate effectively with population served.

Skills

Communication skills

Multi-tasking

Analytical skills

Customer service

PBX experience

Education

High School Diploma or Equivalent

Job description

Prime Healthcare is hiring a PBX Operator / Receptionist for Olympia Fields Hospital. You will answer the switchboard, page overhead, greet visitors, and direct them to the correct departments while maintaining awareness of hospital emergency codes.

The role requires a High School Diploma or equivalent, with PBX and receptionist experience preferred. Strong communication, multi-tasking, and customer service skills are essential in this Per Diem, variable-shift position.