PBX Operator - Communications

Prime Healthcare Services; Olympia Fields (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Olympia Fields Hospital, part of Prime Healthcare Services, seeks a PBX Operator / Receptionist to answer the switchboard, page overhead, greet visitors, and direct them to the correct departments. The role requires a high school diploma, strong communication skills, and the ability to multitask.

The position is per diem with a variable shift and a competitive starting rate described below. Pay transparency notes the starting compensation around $21.76 per hour, with actual offer based on

Qualifications

• High School Diploma or equivalent required.
• PBX experience preferred.
• Office or receptionist experience.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task and prioritize to meet deadlines.
• Analytical and problem-solving skills.
• Customer services experience preferred.

Responsibilities

• Answer the switchboard and pages overhead; greet and direct visitors to the appropriate departments.
• Monitor hospital alarms and follow policy and procedures for all codes.
• Communicate effectively with population served.
• Maintain professional and courteous demeanor at all times.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Interpersonal skills

Analytical skills

Education

High School Diploma or equivalent

Job description

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)

2. Previous PBX experience preferred.

3. Previous experience in office or receptionist.

4. Effective written, verbal communication, and interpersonal skills

5. Ability to multi-task, prioritize needs to meet required timelines

6. Analytical and problem-solving skills

7. Customer Services experience preferred.

Pay Transparency

Olympia Fields Hospitaloffers competitive compensation and a reasonable compensation estimate for this role is $21.76. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf