PBX Operator - Communications

Prime Healthcare; Illinois; On-site; USD 25,000 - 35,000; Full time

Job summary

Prime Healthcare is hiring a PBX Operator / Receptionist for Olympia Fields Hospital. You will answer the switchboard, page overhead, greet visitors, and direct them to the correct departments while maintaining awareness of hospital emergency codes.

The role requires a High School Diploma or equivalent, with PBX and receptionist experience preferred. Strong communication, multi-tasking, and customer service skills are essential in this Per Diem, variable-shift position.

Qualifications

• High School Diploma or equivalent required.
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience preferred.

Responsibilities

• Answer switchboard and pages overhead and direct visitors to appropriate departments.
• Greet and direct people to the appropriate departments.
• Monitor hospital alarms and follow policy and procedures for all emergency codes.
• Communicate effectively with population served.

Skills

Communication skills

Multi-tasking

Analytical skills

Customer service

PBX experience

Education

High School Diploma or Equivalent

Job description

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)

2. Previous PBX experience preferred.

3. Previous experience in office or receptionist.

4. Effective written, verbal communication, and interpersonal skills

5. Ability to multi-task, prioritize needs to meet required timelines

6. Analytical and problem-solving skills

7. Customer Services experience preferred.

Pay Transparency

Olympia Fields Hospitaloffers competitive compensation and a reasonable compensation estimate for this role is $21.76. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf