Remote PBX Operator & Front Desk Specialist

Prime Healthcare Services; United States; Remote; USD 30,000 - 43,000; Full time

Job summary

West Anaheim Medical Center, a member of Prime Healthcare, is seeking a PBX Operator / Receptionist to greet visitors, answer the switchboard, and direct callers to the appropriate departments. You will monitor hospital alarms and follow emergency codes while communicating with the population served.

The role requires a High School Diploma or equivalent and strong written and verbal communication. Prior PBX or receptionist experience is preferred, along with the ability to multitask in a

Qualifications

• High School Diploma or Equivalent required.
• Previous PBX experience preferred.
• Strong written, verbal communication, and interpersonal skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.

Responsibilities

• Answer the switchboard and pages overhead; greet and direct callers.
• Monitor hospital alarms and follow emergency code procedures.
• Communicate effectively with the population served.

Skills

PBX experience

Customer service

Verbal communication

Education

High School Diploma or Equivalent

Tools

PBX system

Job description

West Anaheim Medical Center, a member of Prime Healthcare, is seeking a PBX Operator / Receptionist to greet visitors, answer the switchboard, and direct callers to the appropriate departments. You will monitor hospital alarms and follow emergency codes while communicating with the population served.

The role requires a High School Diploma or equivalent and strong written and verbal communication. Prior PBX or receptionist experience is preferred, along with the ability to multitask in a