Hospital Patient Finance Navigator

Northeast Georgia Health System; Braselton (GA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Northeast Georgia Health System is seeking a patient financial services advocate to educate patients and guide them through financially viable options for their medical costs.

The role includes bedside screening for eligibility, collecting payments, updating records, and counseling patients on financial assistance programs within NGHS Revenue Cycle. Strong communication and independent work within policy are required.

Qualifikationen

• High school diploma or equivalent is required.
• Strong customer service and communication skills are essential.
• Healthcare or patient financial services experience is preferred.

Aufgaben

• Accepts and manages patient calls professionally; aims to minimize wait times and respond within 24–48 hours.
• Verifies insurance status, updates information, and handles accounts for agency billing.
• Determines eligibility for Financial Assistance and processes related applications.

Kenntnisse

Customer service

Communication skills

Interpersonal skills

Ausbildung

High School Diploma or equivalent

Tools

EMR software

Jobbeschreibung

Northeast Georgia Health System is seeking a patient financial services advocate to educate patients and guide them through financially viable options for their medical costs.

The role includes bedside screening for eligibility, collecting payments, updating records, and counseling patients on financial assistance programs within NGHS Revenue Cycle. Strong communication and independent work within policy are required.