Hospital Patient & Family Experience Concierge

UPMC; Pittsburgh (Allegheny County); On-site; USD 22,000 - 31,000; Full time

Job summary

UPMC Presbyterian Hospital in Pittsburgh is seeking a Full-Time Patient & Family Concierge for the Epilepsy Monitoring Unit, 7F. The role focuses on improving the patient and family experience from arrival to discharge, performing bedside, stocking, and administrative tasks.

This 36-hour-per-week position requires rotating shifts, weekends and holidays. Starting pay is $19.00 per hour, with title and rate determined by experience and education.

Responsibilities

• Greet and escort patients and visitors.
• Assist with patient transport, meal delivery, and supply replenishment.
• Maintain clean, organized spaces and report maintenance needs.
• Answer phones, respond to call lights, and provide non-clinical assistance.

Job description

UPMC Presbyterian Hospital in Pittsburgh is seeking a Full-Time Patient & Family Concierge for the Epilepsy Monitoring Unit, 7F. The role focuses on improving the patient and family experience from arrival to discharge, performing bedside, stocking, and administrative tasks.

This 36-hour-per-week position requires rotating shifts, weekends and holidays. Starting pay is $19.00 per hour, with title and rate determined by experience and education.