Hospital Patient Concierge & Service Coordinator

Houstonmethodistcareers; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Business professional attire

Job summary

Houston Methodist is seeking a seasoned Patient Services Associate to serve as the main contact for inpatient, outpatient, and physician office coordination, delivering concierge-style assistance and coordinating patient encounters. Candidates should have a Bachelor's degree, five years of hospital experience, and strong English language skills; Spanish or Arabic proficiency is a plus.

This full-time role requires professional appearance and strict adherence to confidentiality and hospital

Qualifications

• Bachelor's degree required.
• Five years hospital setting experience required.
• Knowledge of physician referral protocol and hospital policies.

Responsibilities

• Serves as main point of contact for inpatient, outpatient, and physician offices.
• Cultivates relationships with physician offices and hospital departments.
• Delivers concierge-style service and coordinates patient encounters.
• Provides language assistance as needed.

Skills

English proficiency

Communication

Customer service

Multilingual (Spanish/Arabic)

Medical terminology knowledge

Education

Bachelor's degree

Job description

Houston Methodist is seeking a seasoned Patient Services Associate to serve as the main contact for inpatient, outpatient, and physician office coordination, delivering concierge-style assistance and coordinating patient encounters. Candidates should have a Bachelor's degree, five years of hospital experience, and strong English language skills; Spanish or Arabic proficiency is a plus.

This full-time role requires professional appearance and strict adherence to confidentiality and hospital