Patient Access & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, facilitating a smooth visit experience. The role may include registration and revenue cycle tasks, with focus on accurate data and timely processing.

Qualifications include a high school diploma or equivalent and at least one year of healthcare experience; strong English communication and customer service are essential to interact with patients and staff professionally.

Qualifications

• High School diploma or equivalent required.
• One year of healthcare or related experience preferred.
• Strong communication and customer service skills with patients, physicians, and staff.

Responsibilities

• Performs patient check in/check out functions and schedules appointments.
• Supports timely and accurate claims submission and may perform registration.
• Provides general operations assistance and revenue cycle tasks as needed.

Skills

Customer service

Communication

Scheduling

English language proficiency

Problem solving

Basic computer skills

HIPAA awareness

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, facilitating a smooth visit experience. The role may include registration and revenue cycle tasks, with focus on accurate data and timely processing.

Qualifications include a high school diploma or equivalent and at least one year of healthcare experience; strong English communication and customer service are essential to interact with patients and staff professionally.