Hospital Patient Access Supervisor & Team Lead

Saint Luke's Health System; Lee's Summit (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Saint Luke’s East Hospital in Lee’s Summit, MO is seeking a Supervisor for Patient Access to join our team. This role oversees daily operations of the Patient Access department, ensuring staffing, training and quality standards are maintained to deliver exceptional patient service.

The position requires 3–5 years of hospital revenue cycle experience and an Associate Degree, with potential for on-the-job progression. Shift details include Friday through Monday, with full-time daytime hours.

Qualifications

• 3–5 years of hospital or physician revenue cycle experience including patient registration, scheduling, insurance verification, claims, denials, and customer service and leadership experience.
• Associate degree required; on-the-job experience may substitute per policy.

Responsibilities

• Establishes and reviews standards and work procedures for all Patient Access staff in accordance with hospital policies.
• Plans work schedules, hours, areas of work, and duties to ensure adequate staffing of Patient Access Representatives.
• Interviews, selects, hires, evaluates, Patient Access Representatives.
• Schedules major project work, ensuring adequate staff and supplies are available.
• Assists Department Manager with budgets and reports monthly goals and accomplishments.

Education

Associate Degree

Job description

Saint Luke’s East Hospital in Lee’s Summit, MO is seeking a Supervisor for Patient Access to join our team. This role oversees daily operations of the Patient Access department, ensuring staffing, training and quality standards are maintained to deliver exceptional patient service.

The position requires 3–5 years of hospital revenue cycle experience and an Associate Degree, with potential for on-the-job progression. Shift details include Friday through Monday, with full-time daytime hours.