Hospital Patient Access Specialist

Community Hospital Corporation; Gainesville (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Community Hospital Corporation in Gainesville, TX, seeks a Front Desk/Patient Access Registrar to support inpatient admissions and outpatient testing. You will collect patient information, verify insurance, and explain hospital policies to patients and families.

In this role, you’ll maintain confidentiality, assist with billing questions, and coordinate with ancillary departments. The position requires strong communication, basic computer skills, and the ability to work in a fast-paced hospital

Qualifications

• High School diploma or equivalent.
• Prefers at least 6 months experience in a medical office or hospital.
• Strong customer service and communication skills.
• Ability to communicate effectively in English (verbal and written).

Responsibilities

• Register patients for hospital services and pre-admit as needed.
• Admit requirements for scheduled admissions and outpatient procedures; obtain authorization and verify insurance eligibility.
• Interview patients or representatives to collect or verify information, including emergency and insurance data.
• Provide information about billing, patient rights, and HIPAA; distribute hospital literature.
• Collect co-payments when required and forward to Business Office.
• Maintain knowledge of hospital policies and available services.
• Ensure documentation meets current standards and policies; protect patient confidentiality.
• Interact professionally with patients and families, offering explanations and reassurance as needed.
• Answer telephones and route information to the appropriate personnel.
• Perform other related duties as assigned by the Patient Access Supervisor.

Skills

Customer service orientation

Typing speed

Basic computer skills

Office equipment operation

English communication

Education

High School diploma or equivalent

Tools

Office machines

Job description

Community Hospital Corporation in Gainesville, TX, seeks a Front Desk/Patient Access Registrar to support inpatient admissions and outpatient testing. You will collect patient information, verify insurance, and explain hospital policies to patients and families.

In this role, you’ll maintain confidentiality, assist with billing questions, and coordinate with ancillary departments. The position requires strong communication, basic computer skills, and the ability to work in a fast-paced hospital