Patient Access Specialist — Gainesville & Cumming

20 Northeast Georgia Medical Center, Inc.; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access Representative to greet patients, collect demographics, verify insurance, and determine financial obligations at the point of registration. The role requires accurate data entry, strong communication, and the ability to navigate multiple hospital systems.

Ideal candidates will have a high school diploma or GED, with preferred experience in medical terminology, billing processes, and customer service within a hospital setting.

Qualifications

• High School Diploma or GED required.
• Proficient with office equipment; must be mobile to assist patients.
• Experience with medical terminology, data entry and admitting is preferred.
• Knowledge of insurance verification, pre-certification, and billing concepts is a plus.

Responsibilities

• Register patients and verify demographic information.
• Identify insurance and patient financial responsibility and collect copays.
• Verify benefits, eligibility, and pre-certification with payors and providers.
• Document thorough patient data and ensure accuracy in the EHR system.
• Provide financial counseling when appropriate and assist with payments.

Skills

Analytical skills

Communication skills

Independence

Patient Access Systems

Education

High School Diploma or GED

Associate or Bachelor’s Degree in Business/Healthcare

Tools

EHR System

Patient Access Software

Job description

Northeast Georgia Health System is seeking a Patient Access Representative to greet patients, collect demographics, verify insurance, and determine financial obligations at the point of registration. The role requires accurate data entry, strong communication, and the ability to navigate multiple hospital systems.

Ideal candidates will have a high school diploma or GED, with preferred experience in medical terminology, billing processes, and customer service within a hospital setting.