Patient Access Specialist – Admissions & Registration

Community Hospital Corporation; Gainesville (TX); Presencial; USD 30 000 - 38 000; Tempo integral

Resumo da oferta

Community Hospital Corporation in Gainesville, TX is seeking a Patient Access Clerk to register patients for hospital services, pre-admit as needed, and assist with insurance verification and billing information.

The role requires high school education, basic computer use, accurate typing, and excellent customer service skills. Prior hospital or medical office experience is preferred; candidates must communicate in English and maintain patient confidentiality.

Qualificações

• Basic computer knowledge is required.
• Accurate typing with speed.
• Able to use office machines efficiently.
• Excellent customer service skills are essential.

Responsabilidades

• Register patients for hospital services from a physician’s office and pre-admitting as needed.
• Admit patients and outpatient procedures, obtain authorization and verify insurance eligibility.
• Interview patients or their representatives to collect or verify information, including emergency numbers and insurance details.
• Provide information to patients about billing, HIPAA, and patient rights; distribute hospital literature.
• Collect payments when arrangements require it and forward to Business Office.
• Know hospital policies and available services; adapt to stressful situations.
• Treat patients with respect and confidentiality; communicate clearly and reassure when needed.
• Maintain good relationships within the department and other departments.
• Ensure documentation meets current standards; answer telephone politely and relay information.

Conhecimentos

Basic computer knowledge

Typing speed

Office machines

Customer service skills

Formação académica

High School diploma or equivalent

6 months medical office or hospital experience

Descrição da oferta de emprego

Community Hospital Corporation in Gainesville, TX is seeking a Patient Access Clerk to register patients for hospital services, pre-admit as needed, and assist with insurance verification and billing information.

The role requires high school education, basic computer use, accurate typing, and excellent customer service skills. Prior hospital or medical office experience is preferred; candidates must communicate in English and maintain patient confidentiality.