Hospital Patient Access & Registration Specialist

MedStar Health; Washington (District of Columbia); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health in Washington, DC seeks a Patient Access Associate I at Georgetown University Hospital. You will be the first contact for patients, guests and families, delivering exceptional service while handling registration, demographics, eligibility and appointment activities.

Responsibilities include verifying insurance, collecting obligations, and guiding patients through payment options, in a HIPAA-compliant manner.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years customer service experience preferred.
• 1-2 years patient registration experience preferred.

Responsibilities

• Register patients and verify demographics and insurance information.
• Answer calls, schedule and confirm appointments.
• Collect payments and discuss co-pays, deductibles, and financial assistance.

Skills

Customer service

Telephone etiquette

Registration assistance

HIPAA compliance

Education

High School Diploma

Tools

EHR software

Scheduling systems

Job description

MedStar Health in Washington, DC seeks a Patient Access Associate I at Georgetown University Hospital. You will be the first contact for patients, guests and families, delivering exceptional service while handling registration, demographics, eligibility and appointment activities.

Responsibilities include verifying insurance, collecting obligations, and guiding patients through payment options, in a HIPAA-compliant manner.