Hospital IT Support Technician (On-Site & On-Call)

Wyandot Memorial Hospital; Upper Sandusky (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Wyandot Memorial Hospital is seeking an IT Support Technician to provide on-site and remote technical support across hospital departments. You will assist with setup, maintenance, and troubleshooting of computer systems, networks, and devices to ensure reliable operations supporting patient care.

The role works under the Network Administrator, with normal hours 8:00 a.m.–4:30 p.m., Monday to Friday, and participates in on-call rotation including after-hours coverage.

Qualifications

• Associate Degree in Computer Science or equivalent experience.
• Prior IT support or related technical role required.
• Knowledge of computer hardware, software, networking, and troubleshooting.
• Healthcare IT experience preferred.

Responsibilities

• Provide on-site and remote support for desktops, laptops, printers, and peripherals.
• Diagnose and resolve hardware, software, and network issues for end users.
• Assist with user account setup, password resets, and access permissions.
• Install, configure, and update operating systems and applications.
• Maintain antivirus protection, system security, and data backup procedures.
• Educate staff on cybersecurity awareness and IT best practices.
• Support meeting and conference room technology such as projectors and video conferencing systems.
• Maintain accurate records, documentation, and inventory of IT equipment.

Skills

IT support

Customer service

Communication

Attention to detail

Education

Associate Degree in Computer Science

Tools

LAN/WAN

HIS systems

PC hardware

Job description

Wyandot Memorial Hospital is seeking an IT Support Technician to provide on-site and remote technical support across hospital departments. You will assist with setup, maintenance, and troubleshooting of computer systems, networks, and devices to ensure reliable operations supporting patient care.

The role works under the Network Administrator, with normal hours 8:00 a.m.–4:30 p.m., Monday to Friday, and participates in on-call rotation including after-hours coverage.