On-Site IT Support Technician - Healthcare Tech

Wyandot Memorial; Sandusky (OH); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

OPERS retirement

Paid time off

Comprehensive insurance

Tuition assistance

Service bonuses

Job summary

Wyandot Memorial Hospital in Upper Sandusky, OH, seeks an IT Support Technician to provide on-site technical assistance across departments, keeping computer systems, networks, and devices reliable for patient care. Working under the Network Administrator, you’ll install and configure hardware/software, manage user accounts, maintain backups, and participate in on-call rotation with after-hours support.

This is a full-time role with strong benefits and growth opportunities in a community-focused

Qualifications

• Associate Degree in Computer Science or an equivalent combination of education and work experience.
• Prior IT support or a related technical role required.
• Knowledge of computer hardware, software, networking, and troubleshooting.
• Experience with LAN, HIS, and web operations preferred.
• Healthcare IT experience preferred.

Responsibilities

• Provide on-site and remote support for desktops, laptops, printers, and other peripherals.
• Diagnose and resolve hardware, software, and network issues for end users.
• Assist with user account setup, password resets, and access permissions.
• Install, configure, and update operating systems and applications.
• Maintain antivirus protection, system security, and data backup procedures.
• Educate staff on cybersecurity awareness and IT best practices.
• Support meeting and conference room technology such as projectors and video conferencing systems.
• Maintain accurate records, documentation, and inventory of IT equipment.
• Collaborate with IT team members and leadership to support system improvements and technology initiatives.
• Participate in on-call rotation and provide after-hours support as needed.

Job description

Wyandot Memorial Hospital in Upper Sandusky, OH, seeks an IT Support Technician to provide on-site technical assistance across departments, keeping computer systems, networks, and devices reliable for patient care. Working under the Network Administrator, you’ll install and configure hardware/software, manage user accounts, maintain backups, and participate in on-call rotation with after-hours support.

This is a full-time role with strong benefits and growth opportunities in a community-focused