Hospital Information Desk & Visitor Services Associate

160 Advocate Sherman Hospital; Elgin (IL); On-site; USD 26,000 - 39,000; Part time

Job summary

Advocate Sherman Hospital is seeking an Information Desk Associate to greet visitors, issue passes, answer phones, and guide patients and guests within the campus. You will work on the information desk during scheduled shifts, including weekends on alternating weeks, with a 20-hour workweek.

The role requires high school graduate, typing and basic computer skills, and strong communication. You will also help manage volunteer coordination on your shift and support the department's

Qualifications

• High School Graduate or equivalent.
• Typing and basic computer skills.
• Strong communication and customer service.
• Ability to work independently and in a team.

Responsibilities

• Greet visitors and check patients/rooms on computer for directions.
• Issue patient/visitor passes and temporary passes.
• Answer phones courteously and give clear directions to hospital.
• Oversee volunteers on worked shift and coordinate with staff.
• Attend Volunteer Department meetings and other meetings as requested by management.

Skills

Typing

Computer skills

Good communication

Team environment

Customer focus

Decision making

Education

High School Graduate or equivalent

Job description

Advocate Sherman Hospital is seeking an Information Desk Associate to greet visitors, issue passes, answer phones, and guide patients and guests within the campus. You will work on the information desk during scheduled shifts, including weekends on alternating weeks, with a 20-hour workweek.

The role requires high school graduate, typing and basic computer skills, and strong communication. You will also help manage volunteer coordination on your shift and support the department's