Hospital Front Office & Patient Care Coordinator

Hugh Chatham Health; Lincolnton (NC); On-site; USD 32,000 - 47,000; Part time

Benefits offered by this job

Paid Time Off

Health, dental, vision, life insurance

Short- and Long-Term Disability

Flexible Spending Accounts

Adoption assistance

Parental leave

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health is seeking a part-time Patient Care Coordinator in Lincoln, NC to support the GCMG Hospitalist Group: Lincoln - Hospitalists. The role involves supervising the front office, coordinating patient care, and ensuring scheduling accuracy.

You will interview and onboard staff, verify patient eligibility, and assist the Practice Manager as needed. A High School Diploma or GED and strong customer service skills are required.

Qualifications

• High School Diploma or GED required.
• Medical office experience and supervision preferred.
• Excellent customer service, computer and communication skills required.

Responsibilities

• Supervises the front office.
• Performs Patient Care Coordinator activities, including staff management, auditing for accuracy, quality control and scheduling.
• Interviews new or replacement staff and coordinates cross-training; provides coverage as needed.
• Assists the Practice Manager in non-clinical duties during absences, including patient satisfaction and addressing complaints.
• Verifies patient eligibility before treatment and assists with payment plans on balances.
• Purchases office and medical supplies and processes insurance filings and refunds.

Skills

Staff management

Quality control

Scheduling

Patient care coordination

Customer service

Education

High School Diploma or GED

Job description

Advocate Health is seeking a part-time Patient Care Coordinator in Lincoln, NC to support the GCMG Hospitalist Group: Lincoln - Hospitalists. The role involves supervising the front office, coordinating patient care, and ensuring scheduling accuracy.

You will interview and onboard staff, verify patient eligibility, and assist the Practice Manager as needed. A High School Diploma or GED and strong customer service skills are required.