Office Coordinator Atrium Health Lincoln PT

aah; Lincolnton (NC); On-site; USD 30,000 - 47,000; Part time

Job summary

Advocate Health is seeking a part-time Front Office Supervisor/Patient Care Coordinator to support the Lincoln hospitalist group. The role involves supervising front desk operations, coordinating staffing, auditing for accuracy, and ensuring patient satisfaction in a 20-hour weekly schedule, Monday through Friday.

The candidate should have a high school diploma or GED, strong customer service and communication skills, and familiarity with medical terminology.

Qualifications

• High School Diploma or GED required.
• Medical office, medical terminology, supervision preferred.
• Excellent customer service, computer, communication skills required.

Responsibilities

• Supervises the front office.
• Performs Patient Care Coordinator activities, including staff management, auditing for accuracy, maintaining quality control, and schedules.
• Interviews new or replacement staff, coordinates cross-training and provides coverage of certain positions.
• Assists the Practice Manager or acts in their role during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Verifies patient eligibility before treatment and establishes payment plans on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Skills

Supervision

Staff management

Customer service

Communication

Education

High School Diploma or GED

Tools

Office software

Job description

Department:

04170 GCMG Hospitalist Group: Lincoln - Hospitalists

Status:

Part time

Benefits Eligible:

Yes

Hours Per Week:

20

Schedule Details/Additional Information:

20-25 hrs per week, M-F

Pay Range

$22.90 - $34.35

Essential Functions

• Supervises the front office.
• Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
• Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
• Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Physical Requirements

Work consistently requires walking, standing, and sitting. Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies. Must speak and read English very well. Must have the ability to deal effectively with patients, staff and physicians. Will require some analyzing of data or report information. Must have the ability to search for solutions, direct activities of others.

Education, Experience and Certifications

High School Diploma or GED required. Medical office, medical terminology, supervision preferred. Excellent customer service, computer, communication skills required.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.