Part-Time Hospital Front Office Supervisor

aah; Lincolnton (NC); On-site; USD 30,000 - 47,000; Part time

Job summary

Advocate Health is seeking a part-time Front Office Supervisor/Patient Care Coordinator to support the Lincoln hospitalist group. The role involves supervising front desk operations, coordinating staffing, auditing for accuracy, and ensuring patient satisfaction in a 20-hour weekly schedule, Monday through Friday.

The candidate should have a high school diploma or GED, strong customer service and communication skills, and familiarity with medical terminology.

Qualifications

• High School Diploma or GED required.
• Medical office, medical terminology, supervision preferred.
• Excellent customer service, computer, communication skills required.

Responsibilities

• Supervises the front office.
• Performs Patient Care Coordinator activities, including staff management, auditing for accuracy, maintaining quality control, and schedules.
• Interviews new or replacement staff, coordinates cross-training and provides coverage of certain positions.
• Assists the Practice Manager or acts in their role during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Verifies patient eligibility before treatment and establishes payment plans on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Skills

Supervision

Staff management

Customer service

Communication

Education

High School Diploma or GED

Tools

Office software

Job description

Advocate Health is seeking a part-time Front Office Supervisor/Patient Care Coordinator to support the Lincoln hospitalist group. The role involves supervising front desk operations, coordinating staffing, auditing for accuracy, and ensuring patient satisfaction in a 20-hour weekly schedule, Monday through Friday.

The candidate should have a high school diploma or GED, strong customer service and communication skills, and familiarity with medical terminology.