Hospital Concierge & Patient Experience Liaison

University Medical Center of Southern Nevada; Las Vegas (NV); On-site; USD 34,000 - 42,000; Full time

Job summary

University Medical Center of Southern Nevada is seeking a patient services liaison to create a safe and welcoming environment for hospital patients, visitors and families. You will acknowledge, greet and assist visitors, interacting courteously with patients, families, guests and staff to convey a positive first impression.

You will serve as a liaison between patient, family and clinical staff. You will seek satisfactory and expedited solutions to complaints, problems, or special needs, helping

Job description

University Medical Center of Southern Nevada is seeking a patient services liaison to create a safe and welcoming environment for hospital patients, visitors and families. You will acknowledge, greet and assist visitors, interacting courteously with patients, families, guests and staff to convey a positive first impression.

You will serve as a liaison between patient, family and clinical staff. You will seek satisfactory and expedited solutions to complaints, problems, or special needs, helping