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University Medical Center of Southern Nevada is seeking a patient services liaison to create a safe and welcoming environment for hospital patients, visitors and families. You will acknowledge, greet and assist visitors, interacting courteously with patients, families, guests and staff to convey a positive first impression.
You will serve as a liaison between patient, family and clinical staff. You will seek satisfactory and expedited solutions to complaints, problems, or special needs, helping
As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.
UMC is home to Nevada's ONLY Nonprofit Level I Trauma Center, Verified Burn Center, and Multi-Organ Transplant Center. In 2026, we became the FIRST and ONLY Magnet®-Recognized hospital in the state, reflecting UMC's nursing professionalism, teamwork, and superiority in patient care.
Position Summary: Responsible for creating a safe and welcoming environment for hospital patients, visitors, and family members. Acknowledges, greets and assists visitors, and interacts in a courteous and helpful manner with patients, families, guests and hospital staff to convey a positive first impression. Serves as liaison between patient, family and clinical staff. Seeks a satisfactory and expedited solution to complaints, problems, or special needs.