Hospital Communications Specialist

Memorial Healthcare System; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Healthcare System in Pembroke Pines, FL seeks a dedicated operator to manage the central switchboard and relay calls across hospital departments. You will provide accurate information, route inquiries, and support disaster alert communications with a calm, professional demeanor.

The role requires a High School Diploma and at least 1 year of customer service experience; familiarity with paging systems and hospital procedures is advantageous.

Qualifications

• High school diploma required; minimum 1 year of customer service experience preferred.
• Ability to operate a hospital switchboard and relay calls per policy.
• Strong communication skills and calm performance under pressure.

Responsibilities

• Operate the organization’s central switchboard to answer and route incoming calls.
• Relay internal and external calls and provide information per policy and procedures.
• Troubleshoot system issues and operate beeper/paging systems to contact staff.
• Communicate codes, alerts and announcements according to disaster management plans.

Skills

Customer service

Communication systems

Call center

Education

High School Diploma

Tools

Beeper paging system

Job description

Memorial Healthcare System in Pembroke Pines, FL seeks a dedicated operator to manage the central switchboard and relay calls across hospital departments. You will provide accurate information, route inquiries, and support disaster alert communications with a calm, professional demeanor.

The role requires a High School Diploma and at least 1 year of customer service experience; familiarity with paging systems and hospital procedures is advantageous.