Hospital Communications Operator (Night Shift)

CO043 Memorial Hospital West; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Healthcare System in Pembroke Pines, FL, is seeking a Switchboard Operator to manage the hospital's central switchboard, answer and route calls, and communicate codes and alerts.

The role supports 24/7 operations, uses beeper and paging systems, and requires a high school diploma and at least one year of customer service experience. You'll work in a fast-paced environment and must follow established policies.

Qualifications

• High School Diploma or Equivalent (Required)
• 1 year of customer service experience or related field
• Ability to work in a stressful environment and follow policy

Responsibilities

• Operate central switchboard and route incoming calls.
• Relay internal and external calls and provide information per policy.
• Troubleshoot system issues and operate paging/beeper systems.
• Communicate codes and alerts per disaster management plans.

Job description

Memorial Healthcare System in Pembroke Pines, FL, is seeking a Switchboard Operator to manage the hospital's central switchboard, answer and route calls, and communicate codes and alerts.

The role supports 24/7 operations, uses beeper and paging systems, and requires a high school diploma and at least one year of customer service experience. You'll work in a fast-paced environment and must follow established policies.