Healthcare Switchboard Operator — Patient Care & Alarms

Baptist Health; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Career development opportunities

Health and wellness resources

Job summary

Baptist Health in Miami is seeking a reliable telephone switchboard operator to relay incoming and outgoing calls, monitor hospital alarms, and provide accurate information to patients and families across our system. This role supports a growing health system with a focus on compassionate service.

Minimum one year of customer service, basic computer skills, and strong communication are required. Earn $16.00–$18.94 per hour with eligibility for benefits including tuition reimbursement and career

Qualifications

• Minimum of one year of customer service experience.
• Basic computer knowledge.
• Good command of written and verbal communication.
• Ability to work well under pressure.

Responsibilities

• Operates a multi-position telephone switchboard for incoming/outgoing calls and interoffice communications.
• Monitors hospital alarms, performs code paging, and provides patient information.

Skills

Customer service

Written and verbal communication

Under pressure

Education

High School GED Cert Trn Exper

Job description

Baptist Health in Miami is seeking a reliable telephone switchboard operator to relay incoming and outgoing calls, monitor hospital alarms, and provide accurate information to patients and families across our system. This role supports a growing health system with a focus on compassionate service.

Minimum one year of customer service, basic computer skills, and strong communication are required. Earn $16.00–$18.94 per hour with eligibility for benefits including tuition reimbursement and career