Hospital Communications Operator — Emergency & On-Call

Mercy Health; Cincinnati (OH); Vor Ort; USD 40.000 - 58.000; Vollzeit

Benefits dieser Stelle

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Zusammenfassung

Mercy Health in Cincinnati is seeking a Telecommunications Operator to expedite telephone, radio, pager, and public address communications across the hospital, including emergency announcements, in accordance with the Emergency Preparedness Manual. The role involves contacting on-call teams, coordinating language services, monitoring alarms, and ensuring documentation of shift events.

A high school diploma and prior telecommunications or hospital office experience are preferred; successful

Qualifikationen

• High School diploma or equivalent.
• Prior telecommunications, medical terminology, hospital medical office experience preferred.

Aufgaben

• Responds to calls promptly and courteously, prioritizes and navigates internal and external calls.
• Coordinates language and sign language interpretation requests and documents calls.
• Monitors alarms and emergency notifications; notifies appropriate personnel per policy.
• Contacts on-call teams and documents outcomes; maintains hospital directory and paging equipment as needed.

Kenntnisse

Telecommunications

Emergency communications

On-call coordination

Paging systems

Ausbildung

High School diploma

Tools

Paging system

Two-way radio

Portable phones

Jobbeschreibung

Mercy Health in Cincinnati is seeking a Telecommunications Operator to expedite telephone, radio, pager, and public address communications across the hospital, including emergency announcements, in accordance with the Emergency Preparedness Manual. The role involves contacting on-call teams, coordinating language services, monitoring alarms, and ensuring documentation of shift events.

A high school diploma and prior telecommunications or hospital office experience are preferred; successful