Hospital Communications & Front Desk Specialist

Anaheim Regional Medical Center; Riverside (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Anaheim Regional Medical Center in Riverside, CA, seeks a courteous switchboard operator to manage hospital-wide communications, greet callers, and route calls efficiently.

You will operate PBX, paging, and emergency codes, providing professional support to patients, visitors, and staff. The ideal candidate has at least one year of clerical or switchboard experience, strong typing, and excellent communication under pressure.

Qualifications

• Minimum of 1 year clerical or switchboard experience.
• Ability to type with accuracy.
• Ability to work well and remain calm in a fast paced, stressful environment.
• Good interpersonal and communication skills.

Responsibilities

• Answer and route incoming calls to hospital staff and departments.
• Operate hospital-wide communications system including paging and codes.
• Provide courteous, professional assistance to callers.

Skills

Typing

Customer service

Communication skills

Calm under pressure

Telephone etiquette

Tools

PBX system

Job description

Anaheim Regional Medical Center in Riverside, CA, seeks a courteous switchboard operator to manage hospital-wide communications, greet callers, and route calls efficiently.

You will operate PBX, paging, and emergency codes, providing professional support to patients, visitors, and staff. The ideal candidate has at least one year of clerical or switchboard experience, strong typing, and excellent communication under pressure.