Medical Center Switchboard Operator - Flexible Shifts

UCI Health; Orange (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

UCI Health in Orange, CA, is hiring a telephone switchboard operator to manage the center's communications with courtesy and efficiency. The role involves connecting callers, paging, and coordinating with staff in a fast-paced medical center.

The incumbent will handle high volumes, maintain HIPAA compliance, and may perform light administrative tasks. Flexibility for weekends, holidays, and overtime is required to support patient care.

Qualifications

• Operate telephone switchboard console, overhead paging system, two-way radio, alpha/numeric paging unit, and alarm systems in a fast-paced medical center.

Responsibilities

• Answer calls courteously and connect callers to their destination, providing information and assistance as needed.
• May perform administrative and clerical tasks as required.

Skills

Customer service

MS Office

Verbal communication

HIPAA

Call Center

Job description

UCI Health in Orange, CA, is hiring a telephone switchboard operator to manage the center's communications with courtesy and efficiency. The role involves connecting callers, paging, and coordinating with staff in a fast-paced medical center.

The incumbent will handle high volumes, maintain HIPAA compliance, and may perform light administrative tasks. Flexibility for weekends, holidays, and overtime is required to support patient care.