Hospital Front Desk Receptionist & Call Coordinator

Talentify; Santa Ana (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Kindred Hospital Santa Ana is seeking a Receptionist/Switchboard Operator to manage the main switchboard, greet visitors, and route calls. The role involves assisting with admission paperwork and supporting billing with charge-entry tasks.

Requires clear English communication, a high school diploma, and the ability to work in a healthcare setting. On-site position with comprehensive hospital benefits.

Qualifications

• Must read, write and speak fluent English.
• On the job training in a healthcare setting is a plus.
• Courteous and effective communication with patients, families and staff.

Responsibilities

• Operate telephone switchboard and relay calls to proper departments.
• Greet visitors and direct to appropriate location.
• Contact and meet with families to sign admission paperwork timely.
• Perform charge entry and charge-control tasks to ensure accurate billing.

Skills

Fluent English

Customer service

Phone etiquette

Education

High School Diploma or Equivalent

Job description

Kindred Hospital Santa Ana is seeking a Receptionist/Switchboard Operator to manage the main switchboard, greet visitors, and route calls. The role involves assisting with admission paperwork and supporting billing with charge-entry tasks.

Requires clear English communication, a high school diploma, and the ability to work in a healthcare setting. On-site position with comprehensive hospital benefits.