Hospice Team Operations Coordinator

BrightSpring Health Services Corporation; Fond du Lac (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Generations Hospice in Fond du Lac, WI seeks a detail-oriented Team Coordinator to support clinical leadership and care teams. The role involves managing patient records, scheduling, and coordinating team activities in a full-time capacity, Monday through Friday, 8 AM–5 PM.

You will handle administrative duties, assist with admissions and discharges, and ensure compliance with hospice policies and Medicare regulations while supporting HR and office operations.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Communication skills

Organizational skills

Administrative support

Education

High School Diploma or GED

Tools

HCHB

MS Office

Job description

Generations Hospice in Fond du Lac, WI seeks a detail-oriented Team Coordinator to support clinical leadership and care teams. The role involves managing patient records, scheduling, and coordinating team activities in a full-time capacity, Monday through Friday, 8 AM–5 PM.

You will handle administrative duties, assist with admissions and discharges, and ensure compliance with hospice policies and Medicare regulations while supporting HR and office operations.