Hospice Care & Operations Coordinator

BrightSpring Health Services; Fond du Lac (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA & FSA

Tuition reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness & discount programs

Job summary

Generations Hospice in Fond du Lac, WI is seeking a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. The role requires maintaining patient records, coordinating schedules, and assisting with admissions, discharges, and team logistics from the Fond du Lac office.

You'll work Monday–Friday, 8AM–5PM, in a mission-driven environment with benefits including health coverage, retirement savings, and PTO.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Verbal communication

Written communication

Organizational skills

Administrative support

Healthcare administration

Data entry

Education

High School Diploma or GED

Tools

HCHB

Office software

Job description

Generations Hospice in Fond du Lac, WI is seeking a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. The role requires maintaining patient records, coordinating schedules, and assisting with admissions, discharges, and team logistics from the Fond du Lac office.

You'll work Monday–Friday, 8AM–5PM, in a mission-driven environment with benefits including health coverage, retirement savings, and PTO.