Hospice Care Operations Coordinator

BrightSpring Health Services; Forest Lake (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness/discount programs (Noom, Skin

Childcare discounts

Job summary

Hospice of the Midwest is seeking a dedicated Hospice Team Coordinator in Forest Lake, MN. You will provide essential administrative support to clinical leadership and care teams, maintain patient records, handle communications, and assist with scheduling and HR tasks to ensure smooth operations.

The role emphasizes organizational skills, attention to detail, and adherence to Medicare guidelines, with a schedule Monday–Friday, and benefits including healthcare and retirement plans.

Qualifications

• Minimum two years of administrative healthcare work experience, preferably in hospice/home health.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Ability to maintain orderly files, supplies, and office systems.
• Understanding of Medicare documentation standards and referral/intake processes.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Administrative coordination

Verbal & written communication

Data entry proficiency

Office systems knowledge

Medicare documentation understanding

Education

High School Diploma or GED

Job description

Hospice of the Midwest is seeking a dedicated Hospice Team Coordinator in Forest Lake, MN. You will provide essential administrative support to clinical leadership and care teams, maintain patient records, handle communications, and assist with scheduling and HR tasks to ensure smooth operations.

The role emphasizes organizational skills, attention to detail, and adherence to Medicare guidelines, with a schedule Monday–Friday, and benefits including healthcare and retirement plans.