Team Coordinator - Hospice

BrightSpring Health Services; Fond du Lac (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Generations Hospice in Fond du Lac, WI seeks a detail-oriented Team Coordinator to support clinical leadership and care teams. The role involves managing patient records, scheduling, and coordinating team activities in a full-time capacity, Monday through Friday, 8 AM–5 PM.

You will handle administrative duties, assist with admissions and discharges, and ensure compliance with hospice policies and Medicare regulations while supporting HR and office operations.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Communication skills

Organizational skills

Administrative support

Education

High School Diploma or GED

Tools

HCHB

MS Office

Job description

Team Coordinator - Hospice

Job Locations: US-WI-FOND DU LAC

Our Company

Generations Hospice

Overview

Office Location: 1028 S. Main Street Suite C Fond du Lac, WI 54935

Schedule: Full Time Monday-Friday 8AM-5PM

Are you organized, detail-oriented, and passionate about supporting meaningful care? Generations Hospice is seeking a passionate, dedicated Team Coordinator to join our team in Fond du Lac, WI. As a Hospice Team Coordinator, you'll play a vital behind-the-scenes role that keeps our care teams running smoothly and our patients well-supported. If you're ready to make a difference with your organizational talents, we invite you to become part of a mission-driven team that values care, communication, and community.

How YOU will benefit

Be part of meaningful, mission-driven work supporting patients and families.

• Grow your skills in healthcare operations, communication, and coordination.

• Gain hands-on experience with medical record systems and office tech.

• Work in a supportive, team-oriented environment with opportunities to learn and grow.

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Hospice Team Coordinator, You will:

• Provide administrative support to clinical leadership and care teams.

• Maintain organized patient records, office files, and supplies.

• Answer phones, manage mail, and assist visitors with professionalism.

• Track and order medical equipment and office supplies.

• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.

• Assist with scheduling, admissions, discharge, and team coordination.

• Support HR functions like maintaining employee records.

• Ensure compliance with hospice policies and Medicare regulations.

Qualifications

• High School Diploma or GED required.

• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.

• Ability to maintain orderly files, supplies, and office systems.

• Proficient in verbal and written communication with patients, families, and staff.

• Familiarity with data entry systems such as HCHB and basic office software.

• Understanding of Medicare documentation standards and referral/intake

About our Line of Business

At Generations Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice care services, thoughtfully tailored to the individual needs of patients and families. Generations Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.generationshomeandhospice.com. Follow us on Facebook and LinkedIn.