Hospice Care Operations Coordinator

BrightSpring Health Services Corporation; Forest Lake (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous PTO

Mileage reimbursement

Tuition discounts & reimbursement

Job summary

Hospice of the Midwest in Forest Lake, MN is seeking a dedicated Hospice Team Coordinator to keep care teams organized and patients well-supported. You’ll handle behind-the-scenes coordination, records, and communications.

This full-time role offers Monday–Friday hours (8:00 AM–5:00 PM), data entry in systems like HCHB, scheduling, admissions, and HR support while ensuring Medicare compliance and compassionate service.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations

Skills

Healthcare administration

Data entry

Communication skills

Scheduling coordination

Education

High School Diploma or GED

Tools

HCHB

MS Office

Job description

Hospice of the Midwest in Forest Lake, MN is seeking a dedicated Hospice Team Coordinator to keep care teams organized and patients well-supported. You’ll handle behind-the-scenes coordination, records, and communications.

This full-time role offers Monday–Friday hours (8:00 AM–5:00 PM), data entry in systems like HCHB, scheduling, admissions, and HR support while ensuring Medicare compliance and compassionate service.