Team Coordinator - Hospice

BrightSpring Health Services; Fond du Lac (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA & FSA

Tuition reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness & discount programs

Job summary

Generations Hospice in Fond du Lac, WI is seeking a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. The role requires maintaining patient records, coordinating schedules, and assisting with admissions, discharges, and team logistics from the Fond du Lac office.

You'll work Monday–Friday, 8AM–5PM, in a mission-driven environment with benefits including health coverage, retirement savings, and PTO.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Verbal communication

Written communication

Organizational skills

Administrative support

Healthcare administration

Data entry

Education

High School Diploma or GED

Tools

HCHB

Office software

Job description

Our Company

Generations Hospice

Overview

Office Location: 1028 S. Main Street Suite C Fond du Lac, WI 54935

Schedule: Full Time Monday-Friday 8AM-5PM

Are you organized, detail-oriented, and passionate about supporting meaningful care? Generations Hospice is seeking a passionate, dedicated Team Coordinator to join our team in Fond du Lac, WI. As a Hospice Team Coordinator, you'll play a vital behind-the-scenes role that keeps our care teams running smoothly and our patients well-supported. If you're ready to make a difference with your organizational talents, we invite you to become part of a mission-driven team that values care, communication, and community.

How YOU will benefit

• Be part of meaningful, mission-driven work supporting patients and families.

• Grow your skills in healthcare operations, communication, and coordination.

• Gain hands-on experience with medical record systems and office tech.

• Work in a supportive, team-oriented environment with opportunities to learn and grow.

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Hospice Team Coordinator, You will:

• Provide administrative support to clinical leadership and care teams.

• Maintain organized patient records, office files, and supplies.

• Answer phones, manage mail, and assist visitors with professionalism.

• Track and order medical equipment and office supplies.

• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.

• Assist with scheduling, admissions, discharge, and team coordination.

• Support HR functions like maintaining employee records.

• Ensure compliance with hospice policies and Medicare regulations.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

About our Line of Business

At Generations Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home.We provide the full spectrum of hospice care services, thoughtfully tailored to the individual needs of patients and families.Generations Hospice,an affiliate of Adoration Health, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams.We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.generationshomeandhospice.com. Follow us on Facebook and LinkedIn.