Hospice Office-Based Medical Assistant — Caring Team

Three Oaks Hospice, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Three Oaks Hospice, Inc. is seeking an Office-Based Medical Assistant to support our clinical staff in Phoenix, AZ. The role focuses on administrative tasks, patient communication, and documentation using the Electronic Health Record.

You will handle calls, refill requests, and coordinate with providers, while maintaining patient confidentiality and delivering compassionate service in a team-oriented environment.

Qualifications

• High school diploma
• One year of experience as a medical assistant
• Knowledge of medical terminology and medical office software preferred
• Excellent customer service and clear communication
• Ability to multi-task and maintain patient confidentiality
• Team player with reliable transportation

Responsibilities

• Enters information into the Electronic Health Record.
• Answers phone calls from patients, physicians, and facilities.
• Sends medical transcriptions to referring providers as needed.
• Assesses patient education needs as directed by the provider.
• Reviews the schedule to ensure patient flow.
• Follows up on orders, labs, and imaging as needed.
• Obtains Prior Authorizations.
• Manages medication refills.
• Performs other duties as assigned.

Job description

Three Oaks Hospice, Inc. is seeking an Office-Based Medical Assistant to support our clinical staff in Phoenix, AZ. The role focuses on administrative tasks, patient communication, and documentation using the Electronic Health Record.

You will handle calls, refill requests, and coordinate with providers, while maintaining patient confidentiality and delivering compassionate service in a team-oriented environment.