Compassionate Medical Assistant - Hospice Care Team

Sage-Hospice,-Primary-and-Palliative-Care; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Reliable transportation

Valid driver’s license

Insurance coverage for automobile

Job summary

Three Oaks Hospice is seeking an Office-Based Medical Assistant to provide essential administrative support to our medical and clinical staff in a busy office setting. You will handle incoming calls, manage medication refill requests, and use our software to document actions taken, while maintaining a compassionate and patient-focused approach.

The ideal candidate has a high school diploma and at least one year of medical assisting experience, with strong knowledge of medical terminology and EHR

Qualifications

• High school diploma or equivalent.
• One year of medical assistant experience.
• Knowledge of medical terminology and EHR software preferred.
• Excellent communication and patient service skills.
• Ability to maintain confidentiality and multi-task effectively.

Responsibilities

• Enter information into the Electronic Health Record (EHR).
• Answer calls from patients, physicians, and facilities about clinical items.
• Send medical transcriptions to referring providers as needed.
• Assess patient education needs as directed by the provider.
• Review the schedule to ensure smooth patient flow.
• Follow up on orders, labs, and imaging as needed.
• Obtain Prior Authorizations.
• Manage medication refills.
• Perform other duties as assigned.

Skills

Medical terminology

Medical office software

Customer service

Time management

Organizational skills

Teamwork

Communication

Detail oriented

Multitasking

Confidentiality

Education

High School Diploma

Tools

Electronic Health Record (EHR)

Job description

Three Oaks Hospice is seeking an Office-Based Medical Assistant to provide essential administrative support to our medical and clinical staff in a busy office setting. You will handle incoming calls, manage medication refill requests, and use our software to document actions taken, while maintaining a compassionate and patient-focused approach.

The ideal candidate has a high school diploma and at least one year of medical assisting experience, with strong knowledge of medical terminology and EHR