Medical Assistant -Office

Sage-Hospice,-Primary-and-Palliative-Care; Phoenix (AZ); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Reliable transportation

Valid driver’s license

Insurance coverage for automobile

Descripción de la vacante

Three Oaks Hospice is seeking an Office-Based Medical Assistant to provide essential administrative support to our medical and clinical staff in a busy office setting. You will handle incoming calls, manage medication refill requests, and use our software to document actions taken, while maintaining a compassionate and patient-focused approach.

The ideal candidate has a high school diploma and at least one year of medical assisting experience, with strong knowledge of medical terminology and EHR

Formación

• High school diploma or equivalent.
• One year of medical assistant experience.
• Knowledge of medical terminology and EHR software preferred.
• Excellent communication and patient service skills.
• Ability to maintain confidentiality and multi-task effectively.

Responsabilidades

• Enter information into the Electronic Health Record (EHR).
• Answer calls from patients, physicians, and facilities about clinical items.
• Send medical transcriptions to referring providers as needed.
• Assess patient education needs as directed by the provider.
• Review the schedule to ensure smooth patient flow.
• Follow up on orders, labs, and imaging as needed.
• Obtain Prior Authorizations.
• Manage medication refills.
• Perform other duties as assigned.

Conocimientos

Medical terminology

Medical office software

Customer service

Time management

Organizational skills

Teamwork

Communication

Detail oriented

Multitasking

Confidentiality

Educación

High School Diploma

Herramientas

Electronic Health Record (EHR)

Descripción del empleo

Come join our team at Three Oaks Hospice and our sister companies - Agape Hospice Care, Sage Hospice, Sage Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care.

Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network-using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience.

Why Work for Us:

We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you're looking for purpose, stability, and growth, this is the place to be. Join our team!

Position Summary:

The Office-Based Medical Assistant provides administrative support to the medical and clinical staff, which includes answering incoming calls, managing medication refill requests and utilizing software to document actions taken.

Essential Duties:

• Enters a variety of information into the Electronic Health Record.
• Answers phone calls from patients, physicians, and facilities regarding clinical items.
• Send medical transcriptions (via fax or mail) to referring providers as needed.
• Assesses medical and medical education needs of the patient and provides education as directed by the provider.
• Reviews the provider's schedule throughout the day and prior to the start of shift to ensure patient flow.
• Follows up on orders, labs and imaging as needed.
• Obtains Prior Authorizations.
• Manages medication refills.
• Performs other duties as assigned.

Qualifications:

• High school diploma
• One (1) year of experience as a medical assistant.
• Must have reliable transportation for work, valid driver's license, and insurance coverage for automobile.
• Knowledge of medical terminology, and medical office software preferred.
• Excellent customer service skills with the ability to communicate clearly and concisely.
• Must maintain a high level of patient confidentiality.
• Must also be able to multi-task, be detail oriented with excellent follow-through.
• Must remain flexible and work well with a team.
• Ability to communicate effectively and establish/maintain positive working relationships with employees and other customers.
• Excellent time management and organizational skills