Hospice Care Transitions Specialist (Field-Based)

Grace Healthcare Services; New Brunswick (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Grace Healthcare Services in New Jersey is seeking a Field Based Transitional Care Coordinator to support families transitioning to hospice care. This role collaborates with business development and clinical teams to ensure an exemplary patient and family experience while guiding referrals through admission.

Responsibilities include educating families on hospice philosophy and services, conducting bedside or virtual meetings, coordinating with referral sources, and tracking admission progress.

Qualifications

• Bachelor’s degree in healthcare, social work, nursing or health related field preferred.
• Minimum 2 years of experience in hospice, palliative care, hospital discharge planning or case management.
• Strong understanding of hospice eligibility and transitions of care.
• High attention to detail and follow-through.
• Exceptional interpersonal communication and customer service skills.

Responsibilities

• Provide compassionate education on hospice philosophy, benefits, services and levels of care.
• Conduct bedside or virtual meetings with patients and families to assess needs and address concerns.
• Respond promptly to new referrals and collaborate with referral sources, community liaison and clinical team.
• Support families through the consent and admission process.
• Track referral patterns, conversion trends, and non-admission reasons.
• Follow pending patients through to admission.

Skills

Interpersonal communication

Customer service

Attention to detail

Education

Bachelor’s degree in healthcare or related field

Job description

Grace Healthcare Services in New Jersey is seeking a Field Based Transitional Care Coordinator to support families transitioning to hospice care. This role collaborates with business development and clinical teams to ensure an exemplary patient and family experience while guiding referrals through admission.

Responsibilities include educating families on hospice philosophy and services, conducting bedside or virtual meetings, coordinating with referral sources, and tracking admission progress.