Hospice Care Coordination Specialist

VitalCaring Group; Covington (LA); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision coverage

401(k) with company match

Paid time off

Tuition reimbursement

Resumo da oferta

VitalCaring is seeking a Patient Services Coordinator to organize and coordinate hospice care, ensuring timely visits and strong communication among clinicians, patients, and families. You will support scheduling, documentation, and quality initiatives to deliver compassionate end‑of‑life care.

Ideal candidates bring healthcare scheduling experience, solid organizational skills, and the ability to multitask in a fast-paced environment while maintaining professionalism and empathy for patients

Qualificações

• High school diploma or equivalent required.
• 1+ year of administrative, scheduling, or office experience (healthcare or hospice preferred).
• Strong organizational and multitasking skills.
• Experience working with electronic medical records (EMR) or scheduling systems preferred.
• Excellent communication and interpersonal skills.
• Ability to prioritize, adapt, and problem-solve in real time.

Responsabilidades

• Coordinate care delivery and support hospice operations through strong scheduling and communication.
• Schedule and coordinate patient visits across hospice clinicians to ensure timely, efficient care.
• Collaborate with nurses, social workers, chaplains, and leadership to support daily care coordination.
• Monitor schedules and follow up on missed, incomplete, or delayed visits.
• Utilize EMR and reporting tools to track productivity, coverage, and scheduling optimization.
• Partner with field teams and leadership to reduce missed visits and improve patient experience.
• Communicate effectively with patients, families, clinicians, and referral partners.
• Respond to changing patient needs and scheduling challenges with urgency and problem-solving.
• Maintain accurate documentation and workflow completion within the EMR system.
• Support quality initiatives, including participation in QAPI programs.
• Promote a culture of compassion and professionalism in every interaction.

Conhecimentos

Organizational skills

Multitasking

Communication skills

Problem solving

Formação académica

High school diploma or equivalent

Ferramentas

EMR systems

Scheduling software

Descrição da oferta de emprego

VitalCaring is seeking a Patient Services Coordinator to organize and coordinate hospice care, ensuring timely visits and strong communication among clinicians, patients, and families. You will support scheduling, documentation, and quality initiatives to deliver compassionate end‑of‑life care.

Ideal candidates bring healthcare scheduling experience, solid organizational skills, and the ability to multitask in a fast-paced environment while maintaining professionalism and empathy for patients